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If you're still stuck, please fill out the request form below to contact support.

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If you're seeking technical support, please enter the email you used to register at the time of purchase. If you're already logged in it should be pre-filled.
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Please describe your issue in as much detail as possible to help us narrow things down.
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Simple Calendar add-on license key (any of them)*
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Accepted file types: txt, Max. file size: 256 MB.

Please upload your system report text file from Calendars > Tools from your site's dashboard. Alternatively you can copy and paste your system report into your message.
For most troubleshooting requests a system report is very helpful to include. Check this box if this doesn't apply in this case.
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For most troubleshooting requests a system report is very helpful to include. Check this box if this doesn't apply in this case.
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Include the website address (URL) of the post or page which relates to this issue (if applicable), starting with "http://" or "https://".
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14-day money back guarantee

Your purchase is backed by our 100% No-Risk 14-Day Money Back Guarantee. If for any reason you are not happy with our product or service, simply let us know within 14 days of your purchase and we’ll refund 100% of your money. No questions asked. We also guarantee that now is the best time to buy. If we do offer a lower price within 90 days of your purchase, let us know and we’ll refund you the difference. There’s really no point in waiting.

Frequently asked questions

How do I renew my support?

Support renewals are applied automatically when your license renews at the end of the subscription period, as long as your subscription is active. If your subscription was canceled, you can reactivate it from the subscriptions section in your account.

How quickly can I expect a response after contacting support?

You can expect a response from our support team within 24 hours on weekdays. We aim to reply as quickly as possible and appreciate your patience during weekends and public holidays.

Do you offer custom development or setup help for Simple Calendar?

We do offer guidance on how to set up Simple Calendar as part of our standard support. However, customizations and setup services are not included. If you need customization assistance, you can either hire a WordPress developer or reach out to our team to discuss available options and associated costs.

I’ve purchased Simple Calendar but lost my licence - how do I get support?

If you have purchased Simple Calendar and can’t find your license key, you can simply contact our support team with the email address used for your purchase, and we’ll help you locate your license.

Can you help troubleshoot conflicts with other WordPress plugins or themes?

Yes. If Simple Calendar isn’t working as expected, we can help identify common conflicts and suggest fixes or workarounds. Please explain the issue clearly, or use the attachment option to provide screenshots for more context.

Is technical support available for non-developers?

Absolutely. You don’t need technical experience to contact us. Our support team explains things clearly and helps you every step of the way.